價格：免費
更新日期：2019-03-29
檔案大小：39M
目前版本：1.3.0
版本需求：Android 5.0 以上版本
官方網站：http://www.salesforce.com
Email：servicemobilefeedback@salesforce.com
聯絡地址：隱私權政策
Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go. Built with small and medium sized businesses in mind, the Service Cloud Mobile app allows you to create, update, reassign, and manage cases with just a few of taps. You can also create and update accounts and contacts. Service Cloud Mobile works with Essentials and all other editions of Salesforce.
Users can:
* Create, update, edit, and collaborate on cases
* Create and edit accounts and contacts
* Manage case lists
* View cases in queues
* Communicate via email, Facebook, and Twitter, and Chatter
* Use bulk actions
* Search contact and account details
* Manage notification settings to keep a handle on cases and queues
* Send Salesforce feedback about the app
